1 fault and warning messages, Display printers only), Printer fault messages – Rice Lake Datamax M-Class User Manual
Page 100: Displayed message description possible solution(s), The printer has detected a cutter mechanism fault, Consistently low sensor readings were detected, Consistently high sensor readings were detected
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M-Class
7.1 Fault and Warning Messages
(Display Printers Only)
All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error
Indicator will be illuminated. A corresponding message will be displayed. These messages, along with possible solutions,
are described below.
Fault Messages: Fault Messages receive the highest display priority. If more than one fault is detected the display will
cycle between messages.
Note: To return to normal operation after the printer enters a fault condition, the fault must be corrected and then the FEED Key
must be pressed to clear the condition.
Printer Fault Messages
Displayed Message
Description
Possible Solution(s)
!
!
35W!PVU!PG!UPMFSBODF!
!
The printer has detected a
drop in the 24-volt power
supply.
Try cycling the printer power ‘Off’ and ‘On’. If the fault does
not clear, call for service.
!
!
BED!GBVMU!
!
The printer has detected an
analog to digital circuit
converter failure.
Try cycling the printer power ‘Off’ and ‘On’. If the fault does
not clear, call for service.
!
!
DVUUFS!GBVMU!
!
The printer has detected a
cutter mechanism fault.
WARNING!
Use extreme care. Turn ‘Off’ and unplug the printer
before proceeding.
Examine the cutter for obstructions and ensure that the cutter
cable is properly installed. Plug in and turn ‘On’ the printer.
Press the FEED Key. If the fault does not clear, call for service.
!
!
ENB!GBVMU!
The printer has detected a
Direct Memory Access failure.
Try cycling the printer power ‘Off’ and ‘On’. If the fault does
not clear, call for service.
!
HBQ!NPEF!
DBOOPU!DBMJCSBUF!
!
Consistently low sensor
readings were detected.
Press any key to continue. Ensure that media was inserted in the
media sensor during the appropriate calibration step; also ensure
that the sensor is free of debris. Retry the calibration. If the
problem persists, try the ‘Advanced Entry Calibration’; see
Section 5.4.3.
!
HBQ!NPEF!
GBVMUZ!TFOTPS!
!
Consistently high sensor
readings were detected.
Press any key to continue. Ensure that media was removed from
the media sensor during the appropriate calibration steps; also
ensure that no labels are stuck in the media sensor. Retry the
calibration. If the problem persists, call for service.