Printer fault messages (continued), Displayed message description possible solution(s), The printer can not detect media – Rice Lake Datamax M-Class User Manual

Page 101: Try the following, Two possible causes, Depending upon the cause, The system has detected a ram failure, Consistently low sensor readings were detected, Consistently high sensor readings were detected, 1) load media

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M-Class

93

Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

!

!

PVU!PG!TUPDL!

!

The printer can not detect
media.

Try the following:

1) Load media.

2) Ensure that the labels are passing through the Media Sensor.

3) Readjust the Media Sensor over the TOF mark; see Section

3.3.

4) If using media with large gaps, adjust the Paper Out

Distance; see Section 5.1.2.

5)

Calibrate the printer; see Section 5.4.

!

!

QPTJUJPO!GBVMU!

Two possible causes:

(1) The printer was powered-
off or reset during a ribbon,
out of stock or TOF fault; or
(2) the printer was unable to
complete the Media
Calibration.

Depending upon the cause:

(1) Press the FEED Key in an attempt to identify and then
clear the related fault condition; or (2) if necessary, calibrate
the printer; see Section 5.4.

!

!

QSJOU!FOHJOF!GBVMU!

The printer has detected a
problem within the print
logic.

Try cycling the printer power ‘Off’ and ‘On’. If the fault
does not clear, call for service.

!

!

SBN!GBVMU!

The system has detected a
RAM failure.

Try cycling the printer power ‘Off’ and ‘On’. If the fault
does not clear, call for service.

!

SFGMFDUJWF!NPEF!

DBOOPU!DBMJCSBUF!

!

Consistently low sensor
readings were detected.

Press any key to continue. Ensure that the reflective mark
was inserted facedown in the media sensor during the
appropriate calibration step; also, ensure that the reflective
mark is made of carbon based ink, and that the sensor is free
of debris. Retry calibration. If the problem persists, try an
‘Advanced Entry Calibration’; see Section 5.4.3.

!

SFGMFDUJWF!NPEF!

GBVMUZ!TFOTPS!

!

Consistently high sensor
readings were detected.

Press any key to continue.
Ensure that media was removed from the media sensor
during the appropriate calibration steps; also ensure that no
labels are stuck in the media sensor. Retry the calibration. If
the problem persists, call for service.

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