Printer fault messages (continued), Displayed message description possible solution(s), Try the following – Rice Lake Datamax M-Class User Manual

Page 102: If media is moving, If media is not moving

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94

M-Class

Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

!

!

SJCCPO!GBVMU!

!

The ribbon sensor values
have changed, or the printer
detects no or only sporadic
ribbon supply hub
movement.

Try the following:

1) Ensure that ribbon is correctly loaded and that the

printhead assembly is latched.

2) Check the ribbon supply and ribbon take up hubs for

obstructions that may be stopping movement.

3) Ensure that the ribbon core fits snugly on the ribbon

supply hub.

4) Ensure that the media and paper combination is not

slipping (usually caused by an incorrect match).

!

!

UFNQFSBUVSF!GBVMU!

The printer has shutdown to
allow the printhead
temperature to cool.

Turn ‘Off’ the printer until cool to prevent permanent
damage due to an excessive printhead temperature.

!

!

UPQ!PG!GPSN!GBVMU!

!

!

The printer could not find the
TOF mark within the
maximum label length setting
or it found a TOF in an
unexpected place.

Note: When the printer is

set for reflective media, this
fault is given for an out of stock
condition.


If media is moving:

1) Press the FEED Key. It may be necessary to re-calibrate

the printer; see Section 5.4.

2) The Media Sensor may be out of position. Readjust it; see

Section 3.3.

3) The media may not be properly loaded. Reload media,

also ensure that the Media Guide is positioned properly;
see Section 3.2.

4) The Leveling Cam may be improperly adjusted; see

Section 6.2.

5) The label may be longer than the default value for

maximum length. Check the Media Settings / Maximum
Label Length; see Section 5.1.2.

6) The Media Sensor may be obstructed. Check and

carefully remove any obstruction (labels, paper dust,
adhesive, etc).

If media is not moving:

The printhead assembly may not be latched; close it.

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