Canon IMAGERUNNER 2230 - Manual (Page 312)

When Problems Occur 8-4
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The machine will not transmit using a subaddress.
Q Are the subaddress and password of the remote machine specified correctly?
A Check to see if the recipient's machine has a subaddress function.
A Check with the remote party to see if the specified subaddress and the RX
password in this machine and the remote machine are the same.
Q Has trouble occurred in the remote machine?
A Check to make sure that the remote machine can receive documents. If it
cannot, check to see if there is sufficient available memory.
Q Are the subaddress and password for the destination stored in the Address
Book correct?
A Check the subaddress and password settings for the destination in the Address
Book.
The remote machine is slow to switch over to the receiving mode, and errors always occur.
Q Is a pause inserted in the fax number?
A If you are sending to a machine that is slow in switching over to fax receiving,
insert a pause after the destination's fax number.
Receiving Documents
The machine does not receive documents.
Q Does the machine have sufficient memory?
A Erase unnecessary documents and documents with errors from memory to
increase the amount of available memory. (See "Printing and Erasing
Documents," on p. 3-11, and Chapter 5, "Using/Arranging Documents Stored in
an Inbox," in the Mail Box Guide.)
The machine does not receive documents.
Q Is an RX password set in your machine?
A If Receive Password is set in Communications Settings in System Settings
(from the Additional Functions screen), documents can be received only from
senders that use the correct password. Confirm this with your System Manager.
(See "Printing and Erasing Documents," on p. 3-11.)