CANOGA PERKINS 9145EMP NID Software Version 4.0 - Manual (Page 15)

9145EMP NID Software User’s Manual
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• Chapter 11, Service OAM describes how to detect, isolate, and report connectivity faults
that span networks comprised of multiple LANs, and monitor the performance of connec-
tions.
• Chapter 12, Configuring EVC describes EVC functionality and the entities required for its
configuration.
• Chapter 13, Bandwidth Profiling describes 9145EMP bandwidth profiling.
Contacting Technical Support
Contact Canoga Perkins technical support (1-800-360-6642), or your 9145EMP support supplier,
for hardware and software support, including product repairs and part ordering. Please have the
following information available:
• NID model and serial number
• NID software version
• Detailed description of the problem and specific questions
• Details from messages in system log (if available)
• Description of any troubleshooting steps already performed and results
Documentation Feedback
Because quality is our first concern at Canoga Perkins, we have made every effort to ensure the
accuracy and completeness of this document. However, if you find an error or an omission, or
you think that a topic needs further development, we want to hear from you. Forward your
feedback to: [email protected]. Provide the title and version number and as much detail
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improvement.