Using the loader diagnostics menu, Using the loader utility menu, Understanding scsi errors – Chaparral K5312/K7313 User Manual

Page 133: Disk errors, Disk errors 9-9

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Troubleshooting

9-9

Using the Loader Diagnostics Menu

If you have any diagnostic errors, contact Chaparral technical support.

Using the Loader Utility Menu

If you have any diagnostic errors, contact Chaparral technical support.

Understanding SCSI Errors

The event log includes SCSI errors reported by SEPs and disk drives on your system.
If you see these errors in the event log, the information below may assist you. For
more information about viewing the event log, see Displaying the Event Log on
page 5-1.

Disk Errors

If a disk detects an error, it reports the error, which is recorded in the event log. The
figure below shows an example of a disk detected error.

DISK CHAN
FAILED

An error has occurred in
communicating on the disk
channel.

Check the cables on the channel.
Check the termination on the disk
channel.

SDRAM
UNCORR ECC

A noncorrectable multiple bit
SDRAM ECC error.

Reseat the memory. If the problem
continues, replace the memory.

Table 9-2. Error events (Continued)

Event

Definition

Recommended Action

Disk Channel

SCSI ID

Sense Key

Sense Code

Sense Code Qualifier

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