Internet tethering, Troubleshooting: internet tethering – Blackberry Passport User Manual

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Internet tethering

Internet tethering allows you to share your BlackBerry device's connection to the mobile network with one other device,

such as a laptop or tablet, so that you can access the Internet on your other device anywhere that your BlackBerry device

can connect to the mobile network. You can connect the device to your BlackBerry device using a USB cable or, if both

devices are Bluetooth enabled, you can use Bluetooth technology instead.

Sharing your mobile network connection using Internet tethering

Additional charges might apply for using Internet tethering. On some networks you can't use some services on your

BlackBerry device, such as email and BlackBerry Messenger, while you use Internet tethering.

Use Internet tethering to share your Internet connection

You can tether your BlackBerry device using either a USB cable or a Bluetooth connection.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap

Settings > Networks and Connections > Internet Tethering.

3.

If you've never used Internet tethering before, complete the instructions on the screen. Read the setup screens

carefully as they provide important information about the Internet tethering feature.

4.

In the Connect using drop-down list, tap USB or Bluetooth.

5.

Turn on the Internet Tethering switch.

6.

Connect your BlackBerry device to a laptop or tablet using a USB cable or Bluetooth connection.

Troubleshooting: Internet tethering
I can't use Internet tethering

• Check that your BlackBerry device is connected to the mobile network. If

appears in the upper-right corner of the

home screen, then your device is connected to the mobile network.

• Check that your wireless service plan is set up to use Internet tethering. If not, you need to change your service plan

before you can use Internet tethering.

• If your wireless service plan supports Internet tethering while roaming, on the Settings > Networks and Connections >

Mobile Network settings screen, check that the Data Services switch is on and the option in the Data services while
roaming drop-down list is set to On.

• If you're using your device for work, your organization might not allow the use of Internet tethering. For more

information, check with your administrator.

User Guide

Settings

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