Blackberry Passport - Manual (Page 32)

• blackberry.com/contact : Find information about who to call with questions about warranties, repairs, billing, or
technical support.
Device Switch
Switching to your new BlackBerry 10 device has never been easier. Whether you are switching from an iPhone, an Android,
or a BlackBerry device, there are several options that you can use to transfer your data.
Preparing to switch devices
Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the
following checklist.
• Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you
insert the battery.
• If you have information saved to your SIM card, such as contact information, save the data to the storage space on your
previous device or your media card before you begin to switch devices.
• If you have any usernames or passwords saved on your previous device, such as your BlackBerry ID, consider
temporarily writing this information down so that you have it when you're ready to add accounts to your new device.
Switching from a BlackBerry device
When you switch from a BlackBerry device to a BlackBerry 10 device, several methods are available to transfer data. The
transfer method you use depends on the types of data that you want to transfer and the version of device software that your
previous device is running. The following table is designed to help you identify the best transfer method for you.
Transfer method Data transferred Requirements
Device Switch app
• Contact info
• Calendar entries
• Pictures
• Videos
• Documents
• Notes • Device Switch app must be
installed on both devices
• Both devices must be connected to
the same Wi-Fi network
• Previous device must be running
BlackBerry Device Software 5,
BlackBerry 6
Media card
• Music
• Pictures
• Videos
• Alarm settings
• BBM contacts • Removable media card
• Previous device must be running a
version of BlackBerry 7
User Guide Setup and basics
32