Turn off video stabilization, Geotag your pictures, Troubleshooting: camera – Blackberry Passport User Manual

Page 98: I can't turn on the flash or use the video light, I can't take a picture or record a video

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Turn off Video Stabilization

Video Stabilization is designed to reduce the effect of camera shake when you're recording videos on your BlackBerry
device. By default, this feature is turned on.

1.

In the Camera app, tap

> Settings.

2.

Turn off the Video Stabilization switch.

Geotag your pictures

When you geotag the pictures you take with your BlackBerry device, you add your GPS location to your pictures. Adding
this information allows your device to generate automatic stories that are organized by the location where you took the
pictures.
Note: The GPS information used to generate automatic stories isn't shared with anyone else.

1.

In the Camera app, tap

> Settings.

2.

Turn on the Geotag Pictures switch.

Troubleshooting: Camera

If you are having trouble using the camera on your BlackBerry device, you can consult the troubleshooting topics included

below.

I can't turn on the flash or use the video light

Try the following actions:

• There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try

again.

• The flash might still be charging. Wait a moment and then try again.
• Make sure you're using the rear-facing camera.
• Make sure you aren't using Time Shift, HDR, Panorama, or Burst modes. These modes don't use the flash.

I can't take a picture or record a video

Try the following:

• Delete old media files to free up storage space and try again.
• Make sure that neither the camera or the video camera is in use by another application. Close any applications that

might be using the cameras, and try again.

User Guide

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