Does my device have blackberry balance, How do i set up blackberry balance – Blackberry Passport User Manual

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CAUTION: Deleting the work space will permanently erase all of the content and files stored within it, such as work files,
messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap

Settings > BlackBerry Balance >

.

3.

Type blackberry.

Tip: If you plan to give away or recycle your device, remember to delete all of the data on your device by performing a
security wipe, and remove your SIM card and media card.

Does my device have BlackBerry Balance?

BlackBerry Balance is available only on BlackBerry devices associated with an Enterprise Mobility Management solution
from BlackBerry.

To confirm if your device uses BlackBerry Balance, do one of the following:
• On the home screen, swipe down from the top of the screen. If you see Switch to Work or Switch to Personal,

BlackBerry Balance is installed.

• On the home screen, swipe down from the top of the screen. Tap

Settings > About. In the Category drop-down list,

scroll and look for Work Space. If you don't see that, or you see Work Space Only, your device isn't set up to use

BlackBerry Balance.

How do I set up BlackBerry Balance?

Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise Mobility

Management (EMM) solution from BlackBerry. After your admin sets up BlackBerry Balance, a work space is automatically

added to your BlackBerry device and you are prompted to finish the activation.
For more information about EMM solutions from BlackBerry, visit

blackberry.com/business.html

and

docs.blackberry.com

.

What content is in my work space and my personal

space?

If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated
so that you have a work space and a personal space on your BlackBerry device.

Work apps that are open appear with the

icon on the home screen.

Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be
available in your work space, personal space, or both. The following table describes the default behavior for most
BlackBerry 10 OS apps. The table doesn't describe the behavior of apps that you purchase from BlackBerry World or that
your administrator sends to your device.

User Guide

Productivity and work

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