Blackberry Passport User Manual

Page 42

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To reset your password on a computer, visit

www.blackberry.com/blackberryid

. Click Reset your password. Complete

the instructions on the screen.

• To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click

Forgot Password. Answer your security question and complete the instructions on the screen.

Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your
password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If
you follow the steps to reset your password on your device, the password reset email will be delivered to your device.
Complete the instructions in the email to reset your BlackBerry ID password.

User Guide

Setup and basics

42

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