Printing – CNET CNWR-811P User Manual

Page 64

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Appendix A - Troubleshooting

61

Printing

Problem 1:

When I tried to install the Printing software for Peer-to-Peer printing,
I received an error message and the installation was aborted.
.

Solution 1:

This may be caused by an existing installation of the printer port software.
Before attempting another installation:
• Remove the existing installation
• Restart your PC
To remove an existing printer port installation:
1. Open Start - Settings - Control Panel - Add/Remove Programs
2. Look for an entry with a name like "Shared Port", "Shared Printer

Port", "Print Server Driver" or "Print Server Port".

3. Select this item, click "Add/Remove", and confirm the deletion.

Problem 2:

I am using Windows 95, and the Printing software installed and ran,
but when I selected a port on a CNIG907BP and clicked "Add", the
printer was not installed.

Solution 2:

Try installing the printer using the standard Windows tools, as follows:
1. Start the Add Printer Wizard.
2. Select Network Printer when prompted "How is the printer attached to

your Computer?", and click Next.

3. When prompted for the Network Path or Queue, enter a dummy value

such as \\123, as shown below. (Do NOT select Yes for "Do you print
for MS-DOS programs?")

4. The printer wizard will display a message stating that “The Network

Printer is off-line”. This is OK. Continue the Add Printer Wizard until
finished.

5. When finished, go to Control - Panel-Printers. The printer icon will

be grayed out indicating the printer is not ready.

6. Right-click the Printer, and select Properties. Then select the Details

tab, as shown below. (On Windows NT/2000, select the Ports tab.)

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