Chapter nine – Heath Consultants Detecto-Pak 4 (DP) User Manual

Page 42

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I

CHAPTER NINE

IX. SERVICE INFORMATION:

A. WARRANTIES AND WARRANTY REPAIR

All instruments and products manufactured by Heath Consultants

Incorporated and its Heath Manufacturing Division are warranted to be

free from defects in material and workmanship for one (1) year from the

date of shipment.

In addition, the Heath Pipe and Cable Locator (Sure-Lock) product line

is warranted for two (2) years and the Plunger Bar (handles) is warranted

for 90 days.

Furthermore, the warranty on authorized repairs in the Houston factory

service center (FSC) and other regions is ninety (90) days materials and

thirty (30) days labor. This repair warranty does not extend any other

applicable warranties.

Our warranty covers only failures due to defects in materials or

workmanship, which occur during normal use. It does not cover failure due

to damage which occurs in shipment, unless due to improper packing, or

failures which result from accident, misuse, abuse, neglect, mishandling,

misapplication, alteration, modification, or service by anyone other than

a Heath warranty repair location.

Battery and damage from battery leakage and all expendable items such

as filters and Plunger Bar rods are excluded from this warranty. Also,

O-rings, gaskets, and seals for the Petro-Tite product line are excluded

from warranty coverage.

Heath’s responsibility is expressly limited to repair or replacement of any

defective part, provided the product is returned to an authorized warranty

repair location, shipped pre-paid, and adequately insured. Return shipping

charges and insurance will be paid by Heath warranty expense.

We do not assume liability for indirect or consequential damage or loss

of any nature in connection with the use of any Heath product.

There are no other warranties expressed, implied, or written except as

listed above.

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