Envelope feeding problems – Pitney Bowes DM1100 User Manual

Page 174

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10 • Troubleshooting

10-8

SV62146 Rev. D

Envelope(s) getting
jammed
(continued)

Envelopes dimensions are
outside the acceptable range
(piece of mail is too thick,
pieces of mail are incorrect
size, etc.) for mailing system.

Feeder adjustment is set too
high.

(continued)

To clear a jam in the transport area:
1.

Lift the main cover.

2.

Pull the transport jam release lever to the
left until the assembly lifts up.

3.

Remove the piece of mail.

4.

Push the transport deck back to its original
position until it snaps into place.

If condition persists adjust the thickness adjust-
ment knob for less tension (see procedure in
this chapter).

Envelope Feeding Problems

Description

Possible Causes

Solution

Transport Jam Release Lever

Raising the Transport Assembly

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