Taser X3 - Manual (Page 56)

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Uploading Firmware Revisions
The X3 ECD internal firmware provides functionality for all aspects of the ECD. The firmware can be upgraded
to the most recent version by using an X3 ECD Dataport Download Kit (purchased separately) and an Internet-
connected PC connected through EVIDENCE SYNC software or connected to EVIDENCE.COM
CAUTION: Do not remove the USB cable or shift the CAM-Lock Safety to the up (ARMED) position during the
reprogramming cycle.
X3 ECD Maintenance and Care
Each agency should establish a maintenance and handling program.
• CAUTION: The X3 product is a sensitive electronic piece of equipment, and should be handled with care.
Avoid dropping an X3 ECD. Do not use an X3 ECD that has a cracked handle.
• Check the EPM/TPM regularly. Replace (the EPM) or recharge (the TPM) when the battery percentage reaches
20%.
• Occasionally wipe out the X3 cartridge deployment bays with a dry cloth. Multiple cartridge firings create
carbon build-up (particularly after training courses) that should be removed.
WARNING
Do not wipe out the X3 bays immediately after the ECD has been fired as the user might receive a latent short
electrical shock. Wait at least five minutes after the last discharge of the X3 ECD before wiping out the bays.
• Secure in protective holster when not in use.
• Download your X3 ECD data to EVIDENCE.COM before sending the ECD to TASER International.
• Avoid exposing the X3 ECD to excessive moisture or water.
• See the troubleshooting guide at EVIDENCE.COM for detailed instructions.
Dropped or Wet X3 ECD
• Shift the CAM-Lock Safety to the down (SAFE) position.
• Point the ECD in a safe direction and safely remove all cartridges.
• Remove the EPM/TPM.
• CAUTION: Dry the X3 ECD thoroughly (at least 24 hours). Do not use an external heat source such as a
microwave oven or hair dryer to dry the X3 ECD.
• Reinstall the EPM/TPM.
• Shift the safety to the up (ARMED) position.
• Look at the CID to ensure the X3 ECD is functioning properly and the CID is not showing any error icons.
• If the CID shows a critical error icon, shift the CAM-Lock Safety to the down (SAFE) position immediately,
remove the EPM/TPM, and return the ECD to TASER International per the return policies.
Chapter 4 Maintenance/Troubleshooting