BIXOLON SRP-500 - Manual (Page 29)

Rev. 1.08 - 29 -
SRP-500
10-3 You want to check the operation of the printer by itself
Try to run the self test to check that the printer works properly.
See the self test instructions in Chapter 7 to run the self test.
If the self test does not work, contact your supervisor or a service person.
If the self test works properly, check the following:
- Check the connection at both ends of the interface cable between the printer and
the computer. Also make sure that this cable meets the specifications for both the
printer and the computer.
- The data transmission settings may be different between the printer and computer.
Make sure that the printer’s DIP switch settings for data transmission are the
same as the computer’s. You can see the printer’s interface settings on your self
test printout.
If the printer still does not print, contact your dealer or a qualified service person.
10-4 Printing is poor
Obstructed ink nozzles in the print head will lower the print quality.
Try cleaning the print head as described below:
- Make sure that the printer is turned on.
- Press the Clean button.
The printer begins its self cleaning process, which takes less than 5 seconds.
- When the cleaning action is finished (Power light is ON), resume printing or run a
self test (as described in Chapter 7).
- If the printing quality has not improved, repeat this process 2~3 more times. If the
printing quality still has not improved, replace the ink cartridge. If, after the new
ink cartridge has been installed, the printing quality has not improved, call your
supervisor or a service person.