COWON V5 - Manual (Page 44)

COWON V5 44
+ Troubleshooting
+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for
users of COWON products with FAQ (Frequently Asked Ques-
tions). Users are strongly encouraged to check out the website
for further information regarding product usages and firmware
upgrades. For individual inquiries, please contact us on-line as
we will try to help you as best as we can.
+ The player does not turn on.
If the battery is completely discharged, charge the battery
before you start the player. The charging time may vary de-
pending on the battery’s discharge status. If the player does not
work at all, press the RESET button on the rear side. For your
information, RESET will just disconnect the power and does not
damage the product or delete any files stored on the device.
+ The touch pad and buttons do not work properly.
Check if the power switch is positioned to HOLD.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file
available in the player. If there is no file in the player, you will not
hear any sound. Please note that corrupted files will result in a
noise or discontinued playback. Make sure the earphones are
connected properly. Impurities in the earphone jack can cause
a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all
files that you have stored, select the Browser mode. Please
note that System folder will not appear in the Browser.
+ Album image is not displayed in Music Mode.
In order to display album image, the image has to be stored in
the ID3 tag of the music file. You can edit the ID3 tags using
COWON MediaCenter - JetAudio. A JPG image file with the
same name as the relevant music file should be stored in the
player. Alternatively, a JPG image file named “cover.jpg” can be
stored in the relevant folder.
+ Video won’t play.
Movie files that do not play properly on the product may need
to be converted by COWON MediaCenter - JetAudio.
+ FM Radio does not work.
COWON V5 does not support FM radio.
+ There is too much noise in my recordings.
The product uses ultra-small internal microphone, so it may be
more susceptible to noise during recordings. The microphone
should not be covered with anything during recording.