Troubleshooting – COWON V5 User Manual

Page 45

Advertising
background image

COWON V5

45

+ Troubleshooting

+ Characters on the display are corrupted.

Set your preferred language again in Settings > Display > Lan-
guage. If the problem persists, set the current font to the system
font. COWON products are developed based on the Korean
Windows OS, and this may cause corruption of some special
fonts or languages on the display.

+ Computer cannot recognize the player when con-

nected.

Try the RESET button in the back. If you experience a frequent
disconnection or unstable connectivity, connect the player directly
to the USB port of the PC, rather than a separate USB hub. As
COWON products use the USB connection for the main power
system, unstable power supply can cause a connection failure.

+ Memory capacity of the player is different or smaller

than specified.

The memory capacity indicated by Windows may be different
from that indicated by the memory manufacturer. The actual
capacity will be reduced from the original size because some
space of the memory should be used as the system area for
normal operation.

+ The player does not play properly when memory is full.

For the player to function properly, it requires at least 5 MB of
space for saving settings and other system files.

+ PC connection is unstable.

Connect the player directly to the USB port of the PC. When
connected to a laptop, try removing other connected USB
hardware, or try connecting to PCMCIA USB host card.
Fully charge the product, or connect the product to the PC
while charging with a genuine COWON adapter.

Advertising