Personal identification number, Using caller id – Dish Network DuoDVR 625 User Manual

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Personal Identification Number

Personal Identification Number

If you want to make sure that you are the only one who can make changes to

your DISH Network account, you can assign a Personal Identification Number

(PIN) for call-in requests. Call the Customer Service Center (1-800-333-DISH

(3474)) at any time to set up the PIN. After the PIN is set up, anyone calling the

Customer Service Center must provide this PIN to make any changes to your

account. You will also be required to provide your PIN to the Customer Service

Representative if you have forgotten the password set on your receiver.
If you forget your PIN, the representative may ask for more information to make

sure that you are authorized to make changes to your account.

Using Caller ID

Caller ID

displays on your TV the names of people as they call you if you

subscribe to

Caller ID

from your local phone company. To use this feature, make

sure you have a phone line connected to the receiver and that the

Caller ID

feature is enabled. After you turn on

Caller ID

, it stays on until you decide to

turn it off.

Caller ID Screens

When you receive a call, you will see a

Caller ID

popup screen.

You can select

OK

to eliminate the message. If you do nothing, it will disappear

after 20 seconds.
If you are in a menu when a call comes in, you will see a different

Caller ID

popup screen.

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