Residential customer agreement, Page 155 – Dish Network DuoDVR 625 User Manual
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Residential Customer Agreement
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Residential Customer Agreement
THIS RESIDENTIAL CUSTOMER AGREEMENT IS EFFECTIVE UNTIL REPLACED. THIS DOCUMENT DESCRIBES THE TERMS
AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICE TO YOU. IF YOU DO NOT ACCEPT THESE
TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SERVICE. IF YOU ARE A
NEW DISH NETWORK CUSTOMER, YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH
NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS
WILL BE LEGALLY BINDING UPON YOU.
IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER, YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES
FOLLOWING RECEIPT OR PUBLICATION BY DISH NETWORK ON ITS WEB SITE OF THIS AGREEMENT SHALL
CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS, AND, ACCORDINGLY, THEY WILL BE LEGALLY
BINDING ON YOU.
Thank you for choosing DISH Network for your television service provider.
DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the
following toll-free number and email address
1-800-333-DISH (3474)
or you may write to:
DISH Network
Customer Service Center
P.O. Box 33577
Northglenn, CO 80233
and, for general knowledge, try our website at
www.dishnetwork.com
.
“DISH Network” is a trademark of EchoStar Satellite L.L.C.
1. THE DISH NETWORK SERVICE
A. Services Defined. DISH Network offers a wide variety of video and audio programming and other services and we are
constantly striving to add new services to our lineup. For purposes of this Agreement the term "Services" shall mean the
programming available on DISH Network (whether subscription based or pay per view based) and any other services that we
may provide to consumers either now or in the future. For purposes of this Agreement the terms "You" or "Your" refer to
you, the DISH Network subscriber.
B. Programming Changes. Except as otherwise set forth in this Agreement, you may change your programming selection at
any time by notifying us. A fee may apply to such changes (Change of Service Fee). In addition, you may be charged a fee
(Service Access Fee) if you fail to subscribe to one of DISH Network's basic programming packages which include America's
Top 60, America's Top 120, America's Top 180, DISH Latino or DISH Latino Max.
C. Programming Availability. Certain Services transmitted by us, including but not limited to some subscription Services,
sporting events and broadcast network Services, may be blacked out in your area of reception. If you circumvent or attempt to
circumvent any of these blackouts, you may be subject to legal action. You must be at least 18 years of age, or the applicable
age of majority where you reside, in order to receive adult-oriented programming services.
D. Ordering Pay Per View. You may order DISH Network pay-per-view Services by using your on-screen Program Guide and
remote control unit to select the movies and other events we offer. To order DISH Network pay-per-view Services, your DISH
Network DBS digital receiver must be connected to a telephone outlet. You may also order DISH Network special events and
pay-per-view Services over the telephone by calling the Customer Service Center or by using our automated system through
the following toll-free number:
1-877-DISH-PPV (347-4778) for ordering movies
A fee will apply for use of the automated system (Pay-Per-View Automated Fee) or the Customer Service Center (Pay-Per-
View Fee).
E. Private Viewing. DISH Network provides Services to you for your private home viewing, use and enjoyment. You agree
that the Services provided will not be viewed outside of your private residence. You are permitted to exhibit the Services
solely in your private residence and not in any other areas. The Services may not be rebroadcast, transmitted, recorded or
performed, nor may admission be charged for listening to or viewing any Services provided by us. If we later determine that
you utilized your DISH Network Equipment (including any additional DISH Network receivers) or sold, leased or otherwise
gave possession of the same to a third party who you knew or reasonably should have known intended to use it to permit the