Problem solving, 1 problem solving, Mailer/inserter model 45 operator manual 6-1 – MBM Corporation 45 User Manual

Page 24

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T10113

Mar 2000

6. Problem solving

This section explains possible causes and what ac-
tions to take if an error message should appear in the
display.
Allways remove envelopes and inserts in the same
direction as they travel through the Model 45.
If problem could not be solved - call for service.

6.1 Problem solving

Mailer/inserter Model 45 Operator Manual

6-1

NOTE: These symbols can appear allthough action as above is not

necessary. For instance, an air buble in the water hose could
cause the water level symbol to appear intermittently. Once the
air buble disappears, water level warning symbol extinguishes
automatically. If problem percists for certain amount of time,
the machine stops.
Above means when attending a stoped machine, fault message
may already have been corrected.

Displayed message/symbol

Explanation/Possible
causes

Action

Water level low

Fill water according to section 3.4.

Stacker full. Stop signal
sent to collator and/or
booklet feeder (if
attached).

Empty the receiving tray.

Envelope feeder empty.
Stop signal sent to
collator and/or booklet

feeder (if attached).

Load more envelopes.

ENVELOPE MISS

Envelope could not be

fed from envelope feeder.

Envelope miss occurs

when the envelopes does

not have proper contact

with the envelope feed

belts (i.e. when the

friction is to low).

1. Check that the envelopes are bent

according to section 3.3.
2. Check adjustment of the envelope
separation pads according to section 3.2.
3. Check the adjustment of the envelope
rear guide according to section 3.2.
Check/clean the feed belts according to
section 5.3.

REMOVE SET FROM
INFEED TABLE

The collator has stopped

due to some error or
calibration.

See collator operator manual and Model

45 operator manual 3.6.

INTERLOCK

The interlock switch in the

plastic cover is actuated.

1. Remove obstacle. If necessary slide the

envelope feeding table open and open the
envelope feeding cover.
2. If a collator is attached, check that the
paper feeder on the collator does not have
contact with the plastic cover on the Model

45.

3. After obstacle is removed, follow on
screen instruction.

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