Smithy Midas 1220 LTD - Manual (Page 103)

Chapter 23
Machine Warranty
30 Day Trial Offer
Try a Smithy for 30 days. If, for any reason within that time, you decide to return your
Smithy, just call our Customer Service department at 1-800-476-4849. We will help you
arrange shipping back to us. When we receive the machine back, we’ll refund your full
purchase price. Please note: return shipping charges and any shipping damage from
improper repacking is your responsibility.
Smithy Warranty
Smithy 3-in-1 and Dedicated Machines are warranted for two years (unless otherwise
noted)to the original purchaser against defects in materials and workmanship. During
that time, Smithy will replace any defective parts that are returned to our warehouse, free
of charge. Upon receipt of the defective parts, Smithy technicians will arrange with you
to send replacement parts immediately. This warranty does not cover parts that are worn
out through the negligence on the part of the operator nor does it cover consequential
damages resulting from defects in material or workmanship.
SmithyCNC warrants its machines and control systems for a period of one (1) year to the
original purchaser from the date of purchase. If within one (1) year form the date of
purchase a SmithyCNC machine and/or control system fails due to defect in material or
workmanship, SmithyCNC will at their choice repair and/or replace components with new
or remanufactured parts free of charge.
(Some have asked why SmithyCNC machines have a shorter warranty period than Smithy
manual machines. There are several reasons, but the greatest factor is that, on average,
CNC automated machine tools, are operated a significantly greater number of hours per
day than the average manual machine. Also, by comparison, most of our competitors
selling benchtop CNC machines only offer a six (6) months warranty. Whereas SmithyCNC
machine have a full one (1) year warranty.)
Most warranty repairs and/or replacements are handled routinely, but sometimes request
for warranty service many not be appropriate. This warranty does not apply to defects
due directly or indirectly to misuse, abuse, negligence, accidents, repairs, or lack of
routine maintenance. This warranty is also void if the serial number of the machine or
SmithyCNC control system has been removed or has been altered or modified.
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