Solving picture and sound problems – Epson MovieMate 30s User Manual

Page 58

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58

Problem Solving

Check the

warning light. If it is flashing orange or red, you need to replace the lamp.

See page 49.

If you’re using external video equipment, check the solutions on page 61.

The DVD skips.

Make sure MovieMate is not tilted. Tilting it up more than 5 degrees may cause skipping
or disc scratches. Use the vertical image adjustment dial to adjust the image position.

Make sure there are no fingerprints on the DVD.

The remote control doesn’t work.

Make sure the toggle switch is in the correct position: set to

-123

to use the numeric

buttons, or to

Func.-

to use the other functions of these buttons.

Make sure you’re within 22 feet of MovieMate, and within range of its front or back
sensor (approximately 30° left or right, and 15° above or below).

You may need to replace the remote control’s batteries. Make sure they’re inserted with
the positive (+) and negative (–) ends positioned as shown in the battery compartment.

Some discs don’t support all of the remote control’s functions.

If you’re using a “universal” remote control, it might not work with MovieMate. Epson
does not support any third-party remote controls.

Solving Picture and Sound Problems

The picture is blurry or out of focus.

Adjust the focus using the focus ring. See page 15.

Make sure the lens cover is off.

There may be dirt on the lens. Clean the lens as described on page 47.

Make sure the lens is not fogged by condensation. If you’ve just moved MovieMate from
a cold environment, wait approximately an hour before using it. If condensation forms,
turn on the main power switch, then wait an hour or two before use.

Make sure MovieMate is placed the correct distance from the screen: no closer than
2.4 feet (73 cm) and no farther than 37 feet (11.37 m).

Adjust the

Sharpness

setting. See page 44.

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