HP 300X - Manual (Page 50)

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7. HP will be liable for damage to tangible property per incident up to the greater of
$300,000 or the actual amount paid for the product that is the subject of the claim, and for
damages for bodily injury or death, to the extent that all such damages are determined by
a court of competent jurisdiction to have been directly caused by a defective HP product.
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT
AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
Your Authorized Dealer
If you encounter difficulty, begin by contacting the person who sold you the HP JetDirect
print server to you. Your HP Authorized Dealer will be familiar with your requirements
and can provide assistance.
During the warranty period, HP will replace the unit at no charge provided the defective
unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales
and Service Office representative. Be sure to include a copy of your purchase receipt.
For warranty service on HP JetDirect products, call the HP Customer Care Center. When
calling, please have the following information ready:
● HP JetDirect product you are calling about.
● Model number of the product.
● Serial number of the product.
● Complete description of the problem.
● Proof of purchase of your product.
● Your shipping address.
The HP Customer Care representative will help you with troubleshooting, and advise you
on warranty service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair
cost. See your HP Authorized Dealer or your local HP Sales and Service Office
representative. Or, you can call HP at (800) 227-8164 (USA only).
Service Outside the USA
Customers outside the USA should contact their HP Authorized Dealer or HP Sales and
Service Office to obtain information on prices, exchange unit availability and instructions.
qsF00_en.book Page 2 Monday, June 26, 2000 3:15 PM