Scanned image is of poor quality – HP 1100A User Manual

Page 100

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100 Chapter 9 Troubleshooting the Copier/Scanner

EN

Scanned image is of poor quality

Is the original a second generation photo or picture?
Reprinted photographs, such as in newspapers or magazines, are
printed using tiny dots of ink that make an interpretation of the original
photograph; thus, the quality is dramatically decreased. Often, the ink
dots form unwanted patterns that, when scanned and reprinted or
displayed, can be detected. If the following suggestions do not
provide a solution, you may need to use a better-quality version of the
original.

Try to eliminate the patterns by reducing the scanned image size.
See “

Enhancing the scanned image

.”

Print the scanned image to see if the quality is better. See below.

Try recalibrating the scanner. See

Calibrating the scanner

.”

Verify your resolution and gray-scale settings are correct for the
type of scan job you are performing. See “

Scanner resolution and

gray scale

.”

Is the image quality better when printed?
The image displayed on screen is not always an accurate
representation of the quality of the scan.

Try adjusting the settings on your PC monitor to display more
colors (or levels of gray). Typically, this is adjusted by selecting
“Display” found in the Control Panel. See the documentation that
came with your PC.

Try adjusting the resolution and gray-scale settings in the scanner
software. To learn more about these settings, see “

Scanner

resolution and gray scale

.”

Is the image skewed (crooked)?
The original may have been loaded incorrectly. It is important to use
the paper guides when loading originals. See “

Loading Copier/

Scanner originals

.”

Does the scanned image have unwanted blots, lines, vertical
white stripes, or any other defect?
See “

Improving scan/copy quality

.”

Is the scanner dirty?
If the scanner is dirty, the image produced will not have optimum
clarity. See

Cleaning the scanner

.”

Do graphics appear different from the original?
The graphics settings may not be suitable for the type of scan job you
are performing. Try changing the graphics settings. Access these
settings through the printer properties (driver). See “

Printer

properties (driver)

.”

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