HP 1100A - Manual (Page 106)

106 Chapter 9 Troubleshooting the Copier/Scanner EN
Copies are blank, missing images, or faded
Are you making a Quick Copy when you should be using the
Copier Control Panel?
The Quick Copy settings may not produce good results for the type of
copy job you are attempting. See “
Copy overview .”
Is the protective tape still on the printer toner cartridge?
Each new toner cartridge is packaged with protective plastic tape.
See “
Changing the toner cartridge ” to verify the protective tape has
been removed.
Is the toner cartridge low on toner?
Copies are made using the printer, so if the toner cartridge is low on
toner, the copies will be faded. The life of the toner cartridge may be
extended. See “
Redistributing toner .”
Is the wrong printer selected?
Verify the HP LaserJet 1100 is selected as the current printer when
you print. You may have to click on Setup in the print screen to see
which printer is being used. Specify HP LaserJet 1100 if necessary.
If the problem is software related, access the online help. See
“
Accessing the online help .”
Is the original of poor quality?
The accuracy of the copy depends on the quality and size of the
original. If your original is too light, the copy may not be able to
compensate, even if the contrast is adjusted. Try adjusting the
contrast with the Copier Control Panel. See “
Using the Copier Control
Panel .”
Does the original have a colored background?
Colored backgrounds can cause images in the foreground to blend
too much or the background to appear in a different shade. Try
adjusting the settings before copying or enhancing the image after it
has been copied with the Copier Control Panel. See “
Using the
Copier Control Panel .” Also see “ Scanner resolution and gray scale .”
Is the original longer than 762 mm (30 in.)?
The maximum scannable length is 762 mm (30 in.). If the page
exceeds the maximum length, the scanner will stop.
CAUTION Do not try to pull the original out of the scanner because you may
damage the scanner or your original. See “
Clearing scanner jams .”
Is the original too small?
The minimum size supported in the HP 1100 Copier/Scanner is 50.8
by 90 mm (2 by 3.5 in.). The original may be jammed. See “
Clearing
scanner jams .”