Hp customer care – HP 3500 User Manual

Page 5

Advertising
background image

hp customer care

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit

http://www.hp.com/support/callcenters

. Before calling HP, have the following information

ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at

http://www.hp.com

. Click the support & drivers

block.

Online and other support

Online Services (for 24-hour access to information using a modem or Internet connection)

World Wide Web URL: for the HP Color LaserJet 3500 series printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from

http://www.hp.com/support/clj3500

; for the HP Color LaserJet 3700 series

printer, visit

http://www.hp.com/support/clj3700

. (Sites are in English.)

Printer drivers: Visit

http://www.hp.com

. Select your language. Click the support & drivers

block, and then enter

color laserjet 3500

or

color laserjet 3700

as the product

name. The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.

Software utilities, drivers, and electronic information

Visit:

www.hp.com/go/clj3500_software

for the HP Color LaserJet 3500 series printer or

www.hp.com/go/clj3700_software

for the HP Color LaserJet 3700 series printer. (Site is in

English, but printer drivers can be downloaded in several languages.)

Call: See the flyer that shipped in the box with the printer.

Visit:

http://www.hp.com/support/net_printing

for information about the HP Jetdirect en3700

external print server.

HP direct ordering for accessories or supplies

In the United States, supplies can be ordered from

http://www.hp.com/sbso/product/supplies

.

In Canada, supplies can be ordered from

http://www.hp.ca/catalog/supplies

. In Europe,

supplies can be ordered from

http://www.hp.com/supplies

. In Asia-Pacific, supplies can be

ordered from

http://www.hp.com/paper/

.

Accessories can be ordered from

http://www.hp.com/go/accessories

.

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP support assistant CD

This support tool offers a comprehensive online information system designed to provide
technical and product information on HP products. To subscribe to this quarterly service in
the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or
Singapore, call Mentor Media at (65) 740-4477.

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).

For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.

HP service agreements

ENWW

iii

Advertising
This manual is related to the following products: