Basic troubleshooting checklist, Factors affecting printer performance, Than this, see – HP 3500 User Manual
Page 142: Factors, Affecting printer performance
Basic troubleshooting checklist
If you are experiencing problems with the printer, the following checklist can help identify the
cause of the problem:
●
Is the printer connected to power?
●
Is the printer on?
●
Is the printer in the Ready state?
●
Are all necessary cables connected?
●
Are any messages displayed on the control panel?
●
Was a genuine HP supply installed?
●
Were recently replaced print cartridges installed correctly? Was the pull tab on the
cartridge removed?
●
Were recently installed supply items (image fuser kit and image transfer kit) installed
correctly?
If you cannot find solutions to printer problems in this guide, see
for the HP Color LaserJet 3700 series printer.
For additional information on installation and setup of the printer, see the Getting Started
Guide for this printer.
Factors affecting printer performance
Several factors affect the time it takes to print a job. Among these is maximum printer speed,
measured in pages per minute (ppm). Other factors that affect printing speed include the use
of special paper (such as transparencies, heavy paper, and custom-size paper), printer
processing time, and download time. Other factors include the following:
●
the complexity and size of graphics
●
the speed of the computer you are using
●
for the HP Color LaserJet 3500 printer, the USB connection
●
for the HP Color LaserJet 3700 series printer, the printer I/O configuration [network,
parallel, or USB 1.1(The parallel interface provides backward compatibility; however, a
USB or network connection is recommended to optimize performance.)]
●
the amount of printer memory installed
●
the network operating system and configuration (if applicable)
●
for the HP Color LaserJet 3700 series printer, printer personality (PCL or PostScript 3
emulation)
Note
Adding additional printer memory can resolve memory problems, improve how the printer
handles complex graphics, and improve download times, but it will not increase maximum
printer speed (ppm rating).
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Chapter 8 Problemsolving
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