HP 3500 - Manual (Page 175)

Jam inside the fuser area
1. Open the lower rear door (rear output bin).
Note Make sure the green pressure levers are not in the down position. If the green pressure
levers are down, they can cause a jam message to display on the printer control panel.
2. If the paper is visible, press down on the green levers and remove the paper. Return the
green levers to the up position after removing the paper, and close the lower rear door
(rear output bin).
ENWW Clearing paper jams 163