HP 3500 - Manual (Page 185)

Paper handling problems
The following table lists common paper handling problems and suggested solutions for
resolving them.
Use only paper that meets the specifications outlined in the HP LaserJet Printer Family Print
Media Specification Guide. For ordering information, see
Supplies and accessories .
For paper specifications for this printer, see Supported paper weights and sizes .
Paper handling problems
Issue Cause Solution
Printer feeds multiple sheets The tray is overfilled. Remove excess paper from the
tray.
The paper exceeds the
maximum stack height indicator
mark in the tray (Trays 2 or 3). Open the tray and verify that the
paper stack is below the
maximum stack height indicator
mark.
Paper is sticking together. Remove paper, flex it, rotate it
180 degrees or flip it over, and
then reload it into the tray.
Note
Do not fan paper. Fanning can
create static electricity, which
can cause paper to stick
together.
Paper does not meet the
specifications for this printer. Use only paper that meets
HP paper specifications for this
printer. See
Supported paper
weights and sizes .
Paper is being used in a high
humidity environment. Use another type of paper.
Two pages are printed on one
piece of paper Long paper can extend out of
the top of the output bin and
drop back into Tray 1. Extend the paper support when
using long paper.
ENWW Paper handling problems 173