HP 3500 - Manual (Page 198)

Printer control panel problems
The following table lists common printer control panel problems and suggested solutions for
resolving them.
Printer control panel problems
Issue Cause Solution
Control panel settings work
incorrectly The printer control panel display
is blank, even when the fan is
running. Fans may run while the printer
is in Standby mode (off). Press
the printer’s on/off button to turn
the printer on.
Printer settings in the printing
software application or printer
driver differ from the printer
control panel settings. Confirm that the settings in the
application and printer driver
are appropriate. The application
settings override the printer
driver and control panel
settings, and the printer driver
settings override the control
panel settings.
Control panel settings were not
correctly saved after they were
changed. Reselect the control panel
settings, and then press . An
asterisk (*) should appear to the
right of the setting.
The Data indicator light is lit,
and there are no pages printing. Buffered data exists in the
printer. Press to print the
buffered data using current
control panel settings and
activate the new control panel
settings.
If the printer is on a network,
another user may have
changed printer control panel
settings. Consult the network
administrator to coordinate
changes to printer control panel
settings.
Unable to select Tray 3
(optional 500-sheet paper
feeder) Tray 3 (500-sheet paper feeder)
does not appear as an input
tray option on the configuration
page or on the control panel. Tray 3 appears as an option
only if it is installed. Verify
correct installation of Tray 3.
Tray 3 does not appear as an
option in the printer driver. Verify that the printer driver
configuration recognizes Tray 3.
See the printer driver Help to
set up and configure additional
trays.
186 Chapter 8 Problemsolving ENWW