5 definitions, 6 shipping damage claim procedure – Frymaster MASTERJET J1X User Manual

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J1C, J1X, & J2X MASTER JET SERIES GAS FRYERS

CHAPTER 1: INTRODUCTION

1-3

1.5 Definitions

QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL

Qualified/authorized operating personnel are those who have carefully read the information in this
manual and have familiarized themselves with the equipment functions, or who have had previous
experience with the operation of the equipment covered in this manual.

QUALIFIED INSTALLATION PERSONNEL


Qualified installation personnel are individuals, or firms, corporations, or companies, which, either
in person or through a representative, are engaged in and are responsible for the installation of gas-
fired appliances. Qualified personnel must be experienced in such work, be familiar with all gas
precautions involved, and have complied with all requirements of applicable national and local
codes.

QUALIFIED SERVICE PERSONNEL


Qualified service personnel are those that are familiar with Frymaster equipment and who have been
authorized by Frymaster, L.L.C. to perform service on Frymaster equipment. All authorized service
personnel are required to be equipped with a complete set of service and parts manuals, and to stock
a prescribed minimum amount of Frymaster equipment parts.

A list of Frymaster Authorized Service Agencies (ASA) was included with the fryer when it was
shipped from the factory. Failure to use qualified service personnel will void the Frymaster
Warranty on your equipment.


1.6 Shipping Damage Claim Procedure


Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon acceptance of the
equipment for transport.

What to do if your equipment arrives damaged:

1. File a claim for damages immediately, regardless of the extent of damages.

2. Inspect for and record all visible loss or damage, and ensure that this information is noted on

the freight bill or express receipt and is signed by the person making the delivery.

3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be

recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.

FRYMASTER L.L.C. DOES NOT ASSUME RESPONSIBILITY FOR

DAMAGE OR LOSS INCURRED IN TRANSIT.

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