Document Outline

• Section 1: Introduction
  • How to use the manual
  • Safety Messages (review carefully)
  • DTC400 Card Printer Overview
    • Reviewing the DTC400 Block Diagram
    • Reviewing the DTC400 Sequence of Operations
      • Reviewing the DTC400 Sequence of Operations
      • Reviewing the DTC400 Boot up Sequence
• Section 2: Specifications
  • DTC400 - Regulatory Compliances
  • DTC400 - Agency Listings
    • FCC Rules
    • Environmental Protection (China-RoHS)
    • Technical Specifications
      • Technical Specifications (continued)
      • Technical Specifications (continued)
    • Visual Security Solutions (Specifications)
      • VeriMarkTM Cards - 2-D holographic foil application
      • Custom HoloMarkTM Cards
      • Visual Security - Card Stock Part Numbers
      • Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)
      • Visual Security Card Stock - Tolerances
      • VeriMarkTM - Application Specifications
      • HoloMark™ and Custom HoloMark™ - Application Specifications
    • Functional Specifications
      • Printer Components: Front Cover to USB Port
      • Printer Components: Print Ribbons
      • Printer Components: Resin-Only Print Ribbons
      • Printer Components: Dye-Sublimation Print Ribbons
      • Printer Components: Dye-Sublimation/Resin Print Ribbons
      • Printer Components: Blank Cards
• Section 3: Setup and Installation Procedures
  • Printer Setup and Installation
    • Choosing A Good Location
    • About Moisture Condensation
    • Unpacking and Inspection
    • Reviewing the Printer (front view)
    • Reviewing the Printer (front view; Cartridge being installed)
    • Reviewing the LCD (top-front part of Printer)
    • Connecting the Printer power
    • Installing the Print Ribbon Cartridge
      • Installing the Print Ribbon Cartridge (continued)
      • Installing the Print Ribbon Cartridge (continued)
      • Installing Blank Cards into the Card Hopper
        • Installing Blank Cards into the Card Hopper (continued)
        • Installing Blank Cards into the Card Hopper (continued)
      • Lowering the Card Output Hopper
    • Flipper Table Module Installation
      • Installing the Flipper Table Module Assembly (D900200)
        • Installing the Flipper Table Module Assembly (D900200) (continued)
        • Installing the Flipper Table Module Assembly (D900200) (continued)
    • Printer Driver Installation
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Installing the DTC400 Printer Driver (continued)
      • Printing a Test Print Image
        • Printing a Test Print Image (continued)
    • Printer Transport
      • Moving the Printer to another location
• Section 4: General Troubleshooting
  • Safety Messages (review carefully)
  • Communications Errors
    • Resolving the Communication Errors
      • Resolving the Communication Errors (continued)
    • Print Process Errors
      • Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
        • Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (cont.)
        • Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
      • Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
        • Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (cont.)
      • Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)
        •  Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (cont.)
      • Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
      • Resolving the Mag Verify Error
        • Resolving the Mag Verify Error (continued)
        • Resolving the Mag Verify Error (continued)
      • Resolving the No Mag Installed Error
        • Resolving the No Mag Installed Error (continued)
      • Resolving a Ribbon Sensor Error (Ribbon Miscue)
        • Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued)
      • Resolving a Ribbon Break Jam Error
        • Resolving a Ribbon Break Jam Error (continued)
      • Resolving a Ribbon Out Error
      • Resolving a No Ribbon Installed Error
        • Resolving a No Ribbon Installed Error (continued)
      • Resolving a Invalid Ribbon Error
        • Resolving a No Ribbon Installed Error (continued)
      • Resolving a Wrong Ribbon Error
        • Resolving a Wrong Ribbon Error (continued)
      • Resolving a Card Jam Error
        • Resolving a Wrong Ribbon Error (continued)
      • Resolving a Headlift Motor or Sensor Error
        • Resolving a Headlift Motor or Sensor Error (continued)
      • Resolving the Cover Open Error Message
      • Resolving the Blank Output issues
        • Resolving the Blank Output issues (continued)
        • Resolving the Blank Output issues (continued)
    • Flipper Table Module Assembly Problems
      • Resolving the No Flipper Table Module problem
      • Resolving the Flipper Jam Error
        • Resolving the Flipper Jam Error (continued)
    • Diagnosing Image Problems
      • Resolving the Pixel Failure problems
      • Resolving the Card Surface Debris problems
      • Resolving the Incorrect Image Darkness problems
        • Resolving the Incorrect Image Darkness problems (continued)
      • Resolving Ribbon Wrinkle problems
        • Resolving Ribbon Wrinkle problems (continued)
      • Resolving the Excessive Resin Printing problems
        • Resolving the Excessive Resin Printing problems (continued)
      • Resolving the Incomplete Resin printing problems
      • Resolving the Image Placement problems
        • Resolving the Image Placement problems (continued)
        • Resolving the Image Placement problems (continued)
      • Resolving the Poor Image Quality problems
    • Running the Self Test
      • Running the Standard Self Test Print
      • Running the Magnetic Self Test (HiCo Only)
• Section 5: Ethernet Option
  • Introduction
    • Technical Specification - Ethernet Option
    • Functional Specification - Ethernet Option
    • Network Services - Overview
      • Reviewing the Print Server
      • Reviewing the Web Page Server
      • Reviewing the Network Management Interface
      • Reviewing the Telnet Server
    • Network Management Interface
    • Telnet Command Line Interface
      • Initiating a Telnet Session
      • Reviewing the Telnet Command Table
        • Reviewing the Telnet Command Table (continued)
        • Reviewing the Telnet Command Table (continued)
        • Reviewing the Telnet Command Table (continued)
        • Reviewing the Telnet Command Table (continued)
        • Reviewing the Telnet Command Table (continued)
        • Reviewing the Telnet Command Table (continued)
  • Ethernet Web Pages – Standard Procedures
    • Reviewing Web page security
    • Logging In
    • Accessing the Home page
    • Reviewing the Home Page
      • Reviewing the Home Page Categories and Fields (table)
    • Configuring the Network Settings
      • Accessing the Network Settings page
      • Reviewing the Interface
      • Reviewing the Current Settings
      • Switching to the automatic IP address mode
      • Changing to the static IP address mode
        • Changing to the static IP address mode (continued)
      • Entering the TCP Window Size
      • Using the Clear Changes button
    • Using the Print Path page
      • Using the Print Path page (continued)
    • Using the Ribbon Information page
    • Using the TCP/IP page
      • Using the TCP/IP Status Web Page
    • Using the Printer page
      • Reviewing the Printer page (continued)
    • Using the System Log page
      • Changing the Log Name
        • Changing the Log Name (continued)
      • Selecting the Log Type
      • Selecting the Log Destination
      • Setting up Email Event logging
      • Specifying UDP Event logging
        • Specifying UDP Event logging
      • Specifying TCP Event logging
        • Specifying TCP Event logging (continued)
    • Using the Administration pages
      • Using the System Information page
        • Using the System Information page (continued)
      • Changing the Root Password
        • Changing the Root Password (continued)
      • Upgrading the Print Server
        • Upgrading the DTC400 and HDP600 Print Server (continued)
    • Using the Reboot pages
      • Rebooting the Ethernet Server
        • Rebooting the Ethernet Server (continued)
      • Resetting to Default Settings
    • Using the Help page
  • Additional Procedures
    • Reviewing LED and Dipswitch Tables
      • Reviewing the LED Table
      • Reviewing the Dip Switches
    • Upgrading the Main Firmware with the Fargo Workbench Printer Utility
      • Upgrading the Main Firmware with the Fargo Workbench Printer Utility (continued)
    • Restoring the Factory Settings for Ethernet
      • Restoring the Default Settings
    • Accessing the IP address of your Printer
      • Accessing the DTC400 IP address
    • Ethernet Printer Troubleshooting Procedures
      • Troubleshooting procedures
      • Verifying the Printer Connection
      • Verifying the Printer IP address
      • Verifying that your PC can access the Printer using the ping command
        • Verifying that your PC can access the Printer using the ping command (continued)
      • Printing a test page
  • Reviewing Frequently-asked Questions
    • Reviewing Frequently-asked Questions (continued)
    • Reviewing Frequently-asked Questions (continued)
    • Reviewing Frequently-asked Questions (continued)
    • Reviewing Frequently-asked Questions (continued)
    • Reviewing Frequently-asked Questions (continued)
  • Glossary of Terms
    • Glossary of Terms (continued)
• Section 6: Printer Adjustments
  • DTC400 Print Driver Options
  • Using the Card tab (DTC400)
    • Adjusting the Card Size Option
    • Adjusting the Orientation Option
    • Selecting the number of copies
    • Using the Diagnostics button under the Card tab
    • Using the Clean Printer Option
      • Using the Clean Printer Option (continued)
      • Using the Test Print button
      • Using the About button
    • Using the Device Options tab (DTC400)
      • Reviewing the Device Options tab (DTC400)
      • Adjusting the Ribbon Type option
      • Selecting the Auto Ribbon Select option
        • Adjusting the Color Matching option
      • Adjusting for the Resin Dither
      • Using the Print Both Sides option
      • Using the Split 1 Set of Ribbon Panels option
      • Using the Print Back Side First option
      • Using the Print Back Side Only option
      • Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options
      • Using the Disable Printing option
    • Using the Image Color tab
      • Using the Resin Heat (K) option (Front and Back)
      • Using the Overlay Heat (O) option
      • Using the Color Matching option and Default button
    • Using the Calibrate tab
      • Using the Image Position Controls
        • Using the Image Position Controls (continued)
      • Using the Sensors button
      • Using the Settings button
    • Using the Magnetic Encoding tab
      • Using the Encoding Mode radio buttons
      • Using the Magnetic Track Selection radio buttons
        • Using the Magnetic Track Selection radio buttons (continued)
      • Using the Magnetic Track Options radio buttons
      • Using the Bit Density radio buttons
      • Using the Character Size radio buttons
      • Reviewing the Enable MLE Support checkbox
      • Using the ASCII Offset radio buttons
      • Using the LRC Generation radio buttons
      • Using the Character Parity radio buttons
      • Using the Shift Data Left checkbox
      • Reviewing the ISO Track Locations
      • Sending the Track Information
      • Entering the Track Information
      • Reviewing Tracks 1, 2 and 3 (in table format)
      • Reviewing the Track Data Note
      • Reviewing the ASCII Code and Character Table
    • Using the Overlay / Print Area tab
      • Using the Front and Back options
      • Using the Front option (Overlay / Print Area)
      • Using the Back option (Overlay / Print Area)
      • Using the Overlay / Print Area dropdown menu
        • Using the Overlay / Print Area dropdown menu (continued)
      • Using the Overlay / Print Area
        • Using the Overlay / Print Area (continued)
      • Using the Defined Area Option
        • Using the Defined Area Option (continued)
        • Using the Defined Area Option (continued)
        • Using the Defined Area Option (continued)
        • Using the Defined Area Option (continued)
      • Using Security Options (Visual Security Solutions) (Front option only)
      • Selecting Orientation - Landscape under Card tab
      • Selecting the Visual Security Solutions dropdown menu (A to D)
      • Selecting Orientation - Portrait under Card tab
      • Selecting the Visual Security Solutions dropdown menu (E to H)
      • Selecting the VeriMark radio button (Frontside option only)
      • Selecting HoloMark (Front option only)
      • Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil)
        • Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below)
        • Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below)
      • Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil)
        • Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below)
        • Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below)
    • Using the K Panel Resin tab
      • Enabling the Frontside and Backside options
      • Enabling the Frontside option (K Panel Resin)
      • Enabling the Backside option (K Panel Resin)
      • Selecting from the Print All Black with K Panel options (Front and Back options)
      • Selecting the Full Card option (Front and Back options)
      • Selecting the Defined Area(s) option (Front and Back options)
      • Selecting the Undefined Area(s) option (Front and Back options)
      • Selecting the Defined Area(s) function (Front and Back options)
        • Selecting the Defined Area(s) function (continued)
        • Selecting the Defined Area(s) function (continued)
        • Selecting the Defined Area(s) function (continued)
        • Selecting the Defined Area(s) function (continued)
        • Selecting the Defined Area(s) function (continued)
        • Selecting the Defined Area(s) function (continued)
      • Selecting the Print YMC under K and Print K Only options
    • Using the Printer Supplies tab (DTC400)
      • Reviewing the Ribbon Information
      • Reviewing the Ribbon Level Indicator
    • Using the Printer Calibration Utility (DTC400)
      • Using the Image Darkness Option
      • Using the Print Top of Form Option
      • Using the Print End of Form Option
      • Using the Print Left of Form Option
      • Using the Magnetic Encoder Voltage Offset Option
      • Adjusting the Hi-Co Voltage Offset
      • Adjusting the Lo-Co Voltage Offset
      • Using the Mag Top of Form Option
        • Using the Mag Top of Form Option (continued)
      • Using the Ribbon Tension Option
      • Using the LCD Contrast Option
      • Using the Flipper Home Offset Option
      • Using the Flipper Center Offset Option
      • Using the Flipper Smart Angle Offset Option
• Section 7: Cleaning
  • Safety Messages (review carefully)
    • Using the Required Supplies
    • Cleaning Procedures
      • Cleaning the Printhead
      • Cleaning the Card Feed and Cleaning Rollers
      • Cleaning the Printer's Interior
• Section 8: Packing the Card Printer
• Section 9: Board Level Diagnostics
  • Safety Messages (review carefully)
  • Sensor and Motor
    • Reviewing the Sensor Location and Voltages
    • Reviewing the Motor Voltages (when active)
• Section 10: Menu Option Tree
  • Accessing the Menu Option Structure Tree
  • Selecting from the Menu Option Structure Tree (displayed, below)
• Section 11: Fargo Workbench Printer Utility
  • Reviewing the Card tab and Diagnostic button
    • Reviewing the Card tab and Diagnostic button (continued)
    • Placing the Printer in the Firmware Upgrade Mode
      • Placing the Printer in the Firmware Upgrade Mode (continued)
• Section 12: Firmware Updates
  • Performing the Firmware Updates
    • Performing the Firmware Updates (continued)
    • Performing the Firmware Updates (continued)
    • Performing the Firmware Updates (continued)
    • Performing the Firmware Updates (continued)
    • Performing the Firmware Updates
• Section 13: Fargo Technical Support
  • Contacting Fargo Technical Support
  • Reading the Serial Numbers on a Fargo Printer
    • Finding out when a Fargo Card Printer was manufactured
    • Reviewing Example No. 1: Serial Number 80453289
    • Reviewing Example No. 2: Serial Number A1280224
• Section 14: Glossary of Terms
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
• Section 15: Index