Troubleshooting guide, Telephone solutions – GE 27951 User Manual

Page 48

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8

Troubleshooting Guide

Telephone Solutions

No dial tone

• Check or repeat installation steps:
Make sure the base power cord is connected to a working

electrical outlet.

Make sure the telephone line cord is connected to the base

and the wall jack.

• Connect another phone to the same jack. If it doesn’t work,

the problem might be your wiring or local service.

• The handset may be out of range of the base. Move closer to

the base.

• Make sure the battery is properly charged (for 1 hours).

Dial tone is ok, but can’t dial out

• Make sure the type of phone service you are subscribed to is

TONE or PULSE, and that the unit is SET TO MATCH the dialing

mode.

Handset does not ring

• Make sure the handset ringer is set to on.
• The handset may be out of range of the base. Move closer to

the base.

• You may have too many extension phones on your line. Try

unplugging some extensions.

• Check for a dial tone. If no dial tone is heard, see “No dial

tone”.

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