Nport server lite – Moxa Technologies DE-334 User Manual
Page 126
P r o b l e m R e p o r t F o r m
NPort Server Lite
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1.
Moxa Product:
o DE-302 (2 RS-232 ports) o DE-332 (2 RS-422/485 ports)
o DE-304 (4 RS-232 ports) o DE-334 (4 RS-422/485 port)
2.
Interface:
o RS-232 o RS-422 o RS-485 (ADDC) o RS-485 (by RTS)
3.
Operation mode:
o Host-Based mode o Pair-Connection mode
4.
Serial Number: ___________
5.
NPort Firmware Version:
________________
6.
NPort Manager Version:
________________
7.
PC Host:
Make _________
Model _________
8.
CPU:
Speed _____MHz
Make ______
Model ____
9.
Ethernet Card :
o ISA Card Make__________ o PCI Card Make: __________
10. Your Installation Type:
o Single-Host o Custom
11. Problem Description:
Please describe the symptoms as clearly as possible, including all error
messages. Be complete, since we may need to follow your description to reproduce the symptoms.