Intermec EASYCODER PL4 User Manual

Page 55

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EasyCoder PL4 Printer User’s Guide

55

Printer Problems (continued)

Symptom

Solution

The battery life is
reduced.

Check the battery date code. If the battery is 1
to 2 years old, the short life may be due to
normal aging.

Recondition the battery.

Replace the battery.

The printer is
skipping labels.

Check the media for top of form sense mark
or label gap.

Make sure the maximum print field has not
been exceeded on the label.

Make sure the label gap sensor is not blocked
or malfunctioning.

The printer is not
communicating
properly.

Make sure media is loaded, the printhead is
closed, and the error light is off.

Check the baud rate.

Replace the cable to the terminal.

Labels are jamming.

Open the media cover, remove the jammed
labels, and generously apply isopropyl alcohol
to the printer in the area of the jammed label.

The LCD screen is
blank.

No application is loaded or the application is
corrupted. Reload the application. For help
loading applications on your printer, see the
Intermec PLUS help.

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