Initial Technology Recorder User Manual
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E-mail us: [email protected]
Call us toll-free: 1-866-322-7749, Monday-Friday, 8:30 a.m.- 5:00 p.m. CST.
Condition:
Forgot Password E-mail
E-mail is generated when an end-user clicks the “Forgot your password” link on the home page
and provides their e-mail address.
From:
To:
<member>
Subject:
Rewarding Recording Password Reminder
E-mail content:
Thank you for participating in the Sony Rewarding Recording
sm
Program. In response to your
request for your Rewarding Recording Program password reminder:
Your username is <unique> and your password is <unique>.
Sony Rewarding Recording Program Headquarters
Questions? Comments?
E-mail us: [email protected]
Call us toll-free: 1-866-322-7749, Monday-Friday, 8:30 a.m.- 5:00 p.m. CST.
Condition:
Pending Claim Status Reminder E-mail
E-mail is generated and sent to the member based on claim(s) pending five (5) business days
after the submission date. This e-mail is sent to end users who submit their claim online.
From:
To:
<member>
Subject:
Sony Rewarding Recording Pending Claim Reminder
E-mail Content:
As a reminder, it has been 5 days since you have submitted your Rewarding Recording
SM
Claim(s):
Invoice #
Model
Submitted Date
XXX XXXX MM/DD/YYYY
We still have not received the required paperwork (claim form and invoice from an authorized
Sony Professional Media Dealer) to approve your claim(s). Please mail us your supporting sales
claim documentation within the next 25 days, or your online claim will expire.
Sony Rewarding Recording Program Headquarters
Questions? Comments?
E-mail us: [email protected]
Call us toll-free: 1-866-322-7749, Monday-Friday, 8:30 a.m.- 5:00 p.m. CST.
Condition:
Pending Check Redemption Reminder E-mail
E-mail is generated and sent to the member based on check redemption request(s) pending ten
(10) business days after the submission date.
From:
To:
<member>