Intel SHG2 - Manual (Page 85)

Solving Problems 85
CD-ROM Drive Activity Light Does Not Light
Check the following:
q Are the CD-ROM drive’s power and signal cables properly installed?
q Are all relevant switches and jumpers on the drive set correctly?
q Is the drive properly configured?
q Is the onboard IDE controller enabled?
Cannot Connect to a Server
q Make sure you are using the drivers that are shipped on the system Configuration Software CD
for the onboard network controller.
q Make sure the driver is loaded and the protocols are bound.
q Make sure the network cable is securely attached to the connector at the system back panel. If
the cable is attached but the problem persists, try a different cable.
q Make sure the hub port is configured for the same duplex mode as the network controller.
q Check with your LAN administrator about the correct networking software that needs to be
installed.
q If you are directly connecting two servers (no hub), you will need a crossover cable (see your
hub documentation for more information on crossover cables).
q Check the network controller LEDs that are visible through an opening at the system
back panel.
Problems with Network
The server hangs when the drivers are loaded.
q Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails.
q Make sure the network cable is securely attached.
q Make sure you specify the correct frame type in your NET.CFG file.
The controller stopped working when an add-in adapter was installed.
q Make sure the cable is connected to the port from the onboard network controller.
q Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
q Make sure the other adapter supports shared interrupts. Also, make sure your operating system
supports shared interrupts.
q Try reseating the add in adapter.
The add-in adapter stopped working without apparent cause.
q Try reseating the adapter first; then try a different slot if necessary.
q The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.
q Run the diagnostics.