Troubleshooting procedure – Intel Vig390s User Manual

Page 51

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Vig390s Motherboard Manual V1.0

50

Troubleshooting Procedure


This section provides a step-by-step troubleshooting procedure to identify a problem
and locate its source.

CAUTION!


1. Turn off the system and any peripheral devices before you disconnect any

peripheral cables from the system. Otherwise, you can permanently damage the
system or the peripheral devices.


2. Make sure the system is plugged into a properly grounded power outlet.

3. Make sure your keyboard and video display are correctly connected to the

system. Turn on the video display, and turn up its brightness and contrast
controls to at least two-thirds of the maximum (refer to the documentation supplied
with the video display).


4. If the operating system normally loads from the hard disk drive, make sure there is

no diskette in the diskette drive. If the operating system normally loads from a
diskette, insert the operating system diskette into the drive.

5. Turn on the system. If the power indicator does not light, but the system seems

to be operating normally, the indicator is probably defective. Monitor the power-on
self test (POST) execution. Each time you turn on the system, the POST checks
the system board, memory, keyboard, and certain peripheral devices.

Note:

If the POST does not detect any errors, the system beeps once and boots up.


Errors that do not prevent the boot process (non-fatal errors) display a message that
looks similar to the following:

Error Message Line 1

Error Message Line 2

Press <F1> for Set-up, <F2> to Boot

You can note the error and press <F2> to resume the boot- up process, or
<F1> to enter Set-up.


Errors that prevent the boot process from continuing (fatal errors), are communicated
by a series of audible beeps. If this type of error occurs, refer to the error codes and
messages listed at the end of this chapter.

6. Confirm that the operating system has loaded.




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