Source, Unable, Activate – IBM TOTAL STORAGE DS8000 User Manual

Page 327: Code, Load, Incompatible, Hardware, Versions, Software, Version

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background image

Action

1.

Ensure

that

all

the

files

in

directory

%MR1750_SM_HOME%\send2IBM

are

valid

and

can

be

transferred

by

FTP.

2.

Ensure

that

network

connectivity

and

firewall

access

is

available.

3.

Attempt

to

resend

the

data

again.

4.

If

the

problem

persists,

contact

IBM

technical

support

for

assistance.

CMUN06018E

SOURCE

Unable

to

activate

code

load:

incompatible

hardware

and

code

versions

Explanation

Code

load

cannot

be

activated

on

the

storage

unit.

The

hardware

on

the

storage

unit

is

not

compatible

with

the

code

bundle

that

you

are

attempting

to

load.

Action

Ensure

that

the

engineering

change

level

of

the

storage

unit

and

the

code

bundle

version

level

are

compatible,

and

then

try

again.

If

the

hardware

and

code

versions

should

be

compatible,

contact

IBM

technical

support

for

assistance.

CMUN06019E

SOURCE

Unable

to

activate

code

load:

incompatible

software

version

in

package

bundle

Explanation

Code

load

cannot

be

activated

on

the

storage

unit.

The

bundle

version

and

the

current

storage

unit

software

version

are

incompatible

for

concurrent

code

load.

Action

Either

perform

a

non

concurrent

code

load

or

choose

a

bundle

level

that

is

compatible

with

the

microcode

version

that

is

currently

running

on

the

storage

unit.

If

you

still

cannot

activate

the

code

load,

contact

IBM

technical

support

for

assistance.

CMUN06020E

SOURCE

Operation

failure:

invalid

code

bundle

Explanation

The

storage

management

console

server

reports

an

internal

service

advisor

error.

The

code

bundle

that

was

copied

to

the

storage

management

console

is

not

valid.

Action

Download

a

new

copy

of

the

code

bundle

and

try

again.

If

the

problem

persists,

contact

IBM

technical

support

for

assistance.

CMUN06021E

SOURCE

Operation

failure:

invalid

file

or

directory

Explanation

The

storage

management

console

server

reports

an

internal

service

advisor

error.

v

Environment

variables

might

not

be

set

properly.

Chapter

7.

DS

storage

management

console

server

messages

307

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