4 returning merchandise for service – SUPER MICRO Computer X7SBL-LN1/LN2 User Manual

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3-5

Chapter 3: Troubleshooting

Question: After I have installed 4 pieces of 1GB Memory, why does the BIOS only

detect about 3.145 GB of memory during POST?

Answer: Because the chipset does not support memory remapping, and PCI-E

memory requires a great deal of memory, so there is a memory hole located around

the 4GB memory address.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

to the manufacturer, the RMA number should be prominently displayed on the

outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and

handling charges will be applied for all orders that must be mailed when service

is complete.

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alteration, misuse, abuse or improper

maintenance of products. During the warranty period, contact your distributor fi rst

for any product problems.

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