At the ok prompt, type, Use the test command to get more information, type, Dvd/cd-rom or scsi drive failure – Sun Microsystems SUN FIRE 280R User Manual

Page 221: Symptom, Action, Run the test command, type, Replace the drive indicated by the failure message

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Chapter 6

Diagnostics, Monitoring, and Troubleshooting

193

1. At the

ok

prompt, type:

If a message is displayed for each installed disk, the system FC-AL controllers have
successfully probed the devices. This indicates that the main logic board is working
correctly.

2. Use the

test

command to get more information, type:

3. Take one of the following actions depending on what the

probe-scsi

command

reports:

a. If one drive does not respond to the FC-AL controller probe but the others do,

replace the unresponsive drive.

b. If only one internal disk drive is configured with the system and the

probe-scsi

test fails to show the device in the message, replace the drive.

4. If the problem is still evident after replacing the drive, replace the main logic

board.

5. If replacing both the disk drive and the main logic board does not correct the

problem, replace the associated FC-AL data cable and FC-AL backplane.

DVD/CD-ROM or SCSI Drive Failure

Symptom

A DVD/CD-ROM drive or externally connected SCSI drive read error or parity error
is reported by the operating system or a software application.

Action

1. Run the

test

command, type:

2. Replace the drive indicated by the failure message.

ok probe-scsi

ok test /SUNW,qlc

ok test scsi

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