Symptom, Action, At the system ok prompt, type – Sun Microsystems SUN FIRE 280R User Manual

Page 222

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194

Sun Fire 280R Server Owner’s Guide • January 2001

Symptom

DVD/CD-ROM or external SCSI drive fails to boot or is not responding to
commands.

Action

Test the response of the drive(s) to the

probe-scsi-all

command as follows:

1. At the system

ok

prompt, type:

2. Use the

test

command to gather more information, type:

If the system has more than one SCSI disk, you must specify an address.

3. If the SCSI device responds correctly to

probe-scsi-all

, a message similar to

the one shown in “The

probe-scsi

and

probe-scsi-all

Commands” on

page 173 is printed out.

If the device responds and a message is displayed, the system SCSI controller has
successfully probed the device. This indicates that the main logic board is operating
correctly.

a. If the problem is still evident after replacing the DVD/CD-ROM drive, replace

the main logic board.

b. If replacing both the disk drive and the main logic board does not correct the

problem, replace the associated UltraSCSI data cable and UltraSCSI backplane.

Note –

You can also use the

probe-scsi-all

command to look for failures on the

external UltraSCSI loop.

ok reset-all

ok probe-scsi-all

ok test scsi

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