Scsi controller failure, Symptom, Action – Sun Microsystems SUN FIRE 280R User Manual

Page 223: At the ok prompt, type, Power supply failure

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Chapter 6

Diagnostics, Monitoring, and Troubleshooting

195

SCSI Controller Failure

Symptom

An external SCSI drive fails to boot or is not responding to commands.

Action

To check whether the main logic board SCSI controllers are defective, first test the
external drive response to the

probe-scsi-all

command. Then run OpenBoot

Diagnostics by entering

test scsi

at the

ok

prompt. You can use the OpenBoot

PROM

printenv

command to display the OpenBoot PROM configuration variables

stored in the system NVRAM. The display includes the current values for these
variables as well as the default values. See “The

printenv

Command” on page 171

for more information.

Test the external drive response to the

probe-scsi-all

command as follows:

1. At the

ok

prompt, type:

If a message is displayed for each installed disk, the system SCSI controllers have
successfully probed the devices. This indicates that the main logic board is working
correctly.

2. Gather more information by using the

test

command, type:

3. If a disk does not respond, replace the unresponsive drive.

4. If the problem remains after replacing the drive, contact your qualified service

provider to replace the associated SCSI cable and backplane.

Power Supply Failure

If there is a problem with a power supply, the system fault indicator lights on the
front panel. If you have more than one power supply, then you can use the LEDs
located on the power supplies themselves to identify the faulty supply. The power

ok probe-scsi-all

ok test scsi

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