Using other services – Lenovo THINKSERVER 3821 User Manual
Page 284
These items are not covered by the warranty:
v
Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v
Identification of software problem sources
v
Configuration of BIOS as part of an installation or upgrade
v
Changes, modifications, or upgrades to device drivers
v
Installation and maintenance of network operating systems (NOS)
v
Installation and maintenance of application programs
Refer to the safety and warranty information that is provided with your computer for
a complete explanation of warranty terms. You must retain your proof of purchase
to obtain warranty service.
For a list of service and support phone numbers for your country or region, go to
and click Support phone list or refer to the safety
and warranty information provided with your computer.
Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo marketing
representative.
If possible, be at your computer when you call. Have the following information
available:
v
Machine type and model
v
Serial numbers of our hardware products
v
Description of the problem
v
Exact working of any error messages
v
Hardware and software configuration information
Using other services
If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will
be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
click Warranty, and follow the instructions on the
screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft
®
Windows product, refer to the Microsoft
Product Support Services Web site at or you can contact the Customer Support Center. Some fees might apply.
276
ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual