Lenovo 6528 User Manual

Page 153

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v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Symptom

Action

A Lenovo optional device that
used to work does not work
now.

1. Make sure that all of the hardware and cable connections for the device are

secure.

2. If the device comes with test instructions, use those instructions to test the

device.

3. If the failing device is a SCSI device, make sure that:

v

The cables for all external SCSI devices are connected correctly.

v

The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.

v

Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.

4. Reseat the failing device.

5. Replace the failing device.

Chapter 8. Troubleshooting

137

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