Scan was not successful, Partial document or photo scans, Cannot scan to an application – Lexmark 8300 Series User Manual
Page 110: Cannot scan to a computer over a network, Fax troubleshooting, Cannot send or receive a fax
Scan was not successful
1
Restart the computer.
2
Remove and reinstall the software. For help, see “Removing and reinstalling the software” on
page 125.
Partial document or photo scans
Make sure the document or photo is loaded correctly in the ADF or on the scanner glass.
Make sure the paper size being used matches the size you selected.
Cannot scan to an application
1
From the Selected Application Does Not Support Multiple Pages dialog, click Cancel.
2
From the All-In-One Center Scanning and Copying tab, choose a different application from the “Send
scanned image to” menu.
3
Scan the document.
Cannot scan to a computer over a network
See “Scanning to a computer over a network” on page 75.
Fax troubleshooting
•
“Cannot send or receive a fax” on page 110
•
“Can send but not receive faxes” on page 112
•
“Can receive but not send faxes” on page 113
•
“Printer receives a blank fax” on page 114
•
“Received fax has poor print quality” on page 114
•
•
•
If faxing using the Productivity Suite, make sure:
–
The printer is connected to a computer that is equipped with a fax modem.
–
The computer is connected to a working phone line.
–
Both the printer and the computer are turned on.
•
For additional help when you are using a fax application, see the documentation that came with the
fax application.
Cannot send or receive a fax
If an error message appears, follow the instructions on the error message dialog.
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