Error message: fax error, Error message: fax mode unsupported, Error message – Lexmark 8300 Series User Manual

Page 115: Fax error, Fax mode unsupported

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Check the ink levels and install a new cartridge if necessary.

Decrease the transmission speed.

1

Press Fax Mode.

2

Press .

3

Press

or

repeatedly until

Dialing and Sending

is highlighted.

4

Press .

5

Press

or

repeatedly until

Max Send Speed

is highlighted.

6

Press or until

14,400

appears.

7

Press .

8

If the problem persists, repeat step 1–step 6 until

9600

appears.

9

Press .

10

If the problem still persists, repeat step 1–step 6 until

2400

appears.

11

Press .

12

Press

.

Notes:

•

The lower the transmission speed, the longer it will take your fax to print.

•

This solution will reduce the speed for future faxes until you reset the transmission speed.

Error message:

Fax error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Error message:

Fax mode unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

•

Your scan resolution—lower the scan resolution.

1

Press Fax Mode.

2

Press .

3

Press

or

repeatedly until

Quality

is highlighted.

4

Press or repeatedly until

Standard

or

Fine

appears.

115

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