Appendix b, Frequently asked questions, Software installation problems – Palm VII User Manual
Page 247
Appendix B
Page 239
Appendix B
Frequently Asked Questions
If you encounter a problem with your organizer, please search the
following areas before you contact Customer Care or Technical
Support:
■
The solutions offered in this chapter
■
The README file and HelpNotes located in the folder where you
installed Palm™ Desktop organizer software on your computer
(or on your installation CD-ROM or diskettes)
■
The Palm Desktop online Help
■
The latest Palm VII™ organizer customer support information on
http://www.palm.net
If you are unable to find a solution in these areas, contact Customer
Care or Technical Support. For e-mail addresses and telephone
numbers, see the Getting Started guide, which comes with your
organizer.
Note:
Many third-party add-on applications have been designed for
the Palm Computing
®
platform. Unfortunately, we are not
able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.
Software installation problems
Problem
Solution
When I install Palm
Desktop software I get an
error that a modem is
attached to my serial port,
but there is no modem
attached.
Take your organizer out of the cradle
and install again.