Paradyne 3161-B3 User Manual

Page 117

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4. Maintenance

3160-A2-GB21-90

February 2001

4-15

Message

Yellow at Net

appears

1. Network cable problem.

2. Far-end device has lost

framing sync on the line.

3. Facility problem.

1 Check that your network cable

is securely attached at both
ends.

2. Check the status of the far-end

device.

3. Contact your facility provider.

Message

Yellow at DTE

appears

DTE has detected an LOS or
LOF condition.

1. Check the status of the DTE.

2. Check that the DTE

Drop/Insert (DSX-1) cable is
securely attached at both
ends.

Message

AIS at Net

appears

1. Upstream device is

transmitting an AIS.

2. The network is transmitting

an AIS.

1. Check the status of the

upstream device(s).

2. Contact your facility provider.

Message

AIS at DTE

appears

DTE is sending an AIS.

Check the DTE.

Message

EER at

Net

appears

Facility problem.

Contact your facility provider.

BPV LED is ON

1. Incompatible line coding

format between the DTE and
the DSU/CSU.

2. DTE Drop/Insert (DSX-1)

cable problem.

1. Check that the line coding

format for the DTE Drop/Insert
(DSX-1) interface is correct.

2. Check that the DTE cable is

securely attached at both
ends.

A failure message
appears followed
by an 8-digit code
(

x x x x x x x x )

Internal DSU/CSU problem.

Record the 8-digit code, then
contact your service
representative.

Mgmt link is down

1. The manager configuration is

mismatched with the
DSU/CSU configuration.

2. The manager’s link layer

protocol is not running.

1. Check that the configurations

are matched.

2. Start the link layer protocol.

No SNMP
communication via
the AUX port

1. Cable problem.

2. The link layer protocol is not

running.

1. Check that the cable is

securely attached at both
ends.

2. Change the Aux Use

configuration option to None,
and then back to SNMP or
Daisy (as appropriate).

Invalid Number

The modem cannot dial because
the phone number is invalid or
there is no number in the
selected directory.

Check that the selected phone
number is correct.

Table 4-6.

Troubleshooting (2 of 3)

Symptom

Possible Cause

Solutions

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